ALCEA

Alcea provides a secured access to the Thales Information System for our external partners and Thales employees

Our Privacy

  • “WHAT IS COLLECTED ?”

    Horizon Client gathers information about the client system and Connection Server sends that information to the remote desktop Also, for external access only, all VDI actions are stocked for security aspects.

  • “GEOLOCATION”

    Nothing (VMware Horizon Client) is able to geolocate the physical workstation, therefore the geolocation data are NOT collected by the ALCEA service.










How to contact us

Access to help for Horizon Client

Horizon Client offers better performances, features and help.

Incident

If you encounter an issue in using the ALCEA service, you have to rise an incident ticket in KISS

By Phone

If you can't open a ticket, you can contact the Service Desk by phone at +33 4 75 79 72 90

By email

To get information on the ALCEA Service you can contact us by ALCEA-RLDS